Before Sales Service
Our sales offers customers project details before sales service. Such as project solutions and project customized suggestions. Make sure customers get the right product.
- 1-Project Detail
Our sales will give you the machine details. For example the machine operate video, machine parameters, machine application. Moreover, we will provide all about or related to this projects.
- 2-Project solutions
Our sales will offer you solutions about this project, and then you can choose one you favorite.
- 3-Customized suggestions
According customers’ require, our sales will offer customers the customized suggestions to sure everything will be good.
- 4-Cost accounting.
Our sales will help customers to account the costing about the project for customers reference before sales service.
After Sales Service
KIMKOO provides after sales service. With engineer on-site repair service if customers need. And provides life-time technology support, one year warranty. In addition, Our company offer technology support life-time. And free and offer skill trainnings for the operators from the client companies.
- 1-One Year Warranty
1 year warranty from the date of original purchase. In fact, we will provide customers comprehensive and thoughtful service.Granted that, we wholeheartedly welcome new and old customers coming guidance.
- 2-Repair service
If have some problems with machine we will send technicians repair. but must in during the warranty period and not human error.Our company will send professional maintenance personnel to repair. of course, door-to-door maintenance service support covers the whole world.
- 3-Technology Support
Offer technology support life-time for free. Our company will provide you with technical support. Certainly, if you have already purchased KIMKOO’s products, you can contact us online.-24-hour service hotline +86-755-21077364
-Contact us online with WhatsApp 15078897920
-Contact us by email and tell us the detail, We will help you solve the problem for as soon as possible.
- 4-Staff Training
KIMKOO provides after sales service also including regular skill trainnings.Professional staff will show you how to use and operate the machinery.